Our Delivery Network
We use an extremely well established and reliable family run delivery company for all of our deliveries. Unlike most online retailers we actually stock our products with our delivery company so our delivery times remain the most competitive in the UK.
All deliveries are to the room of your choice and each delivery vehicle is manned by a professional and courteous two person team. We pride ourselves on our delivery record and customer care. Our ongoing professionalism and constant monitoring of delivery results helps us to consistently achieve excellent results for our customers.
We deliver nationwide to Mainland UK. Please enquire if you require delivery outside of Mainland UK.
How it works
On receipt of your order (working hours Monday to Friday excluding Bank Holidays) you will be contacted within 48 hours to arrange your home delivery date. The day before the arranged delivery date you will be contacted by the driver who will arrange a 4 hour delivery slot.
All deliveries are carried out by a 2 person team. On delivery they will inspect your goods with you and leave in a room of your choice. On all deliveries you will be required to sign a customer questionnaire regarding your delivery experience to accompany the signed proof of delivery.
Delivery times are Monday to Friday and between the hours of 6am to 5pm.
The standard delivery charge is based on the size, weight and type of the item(s) in your basket before discounts and delivery pricing is applied to your order. Below you will see a breakdown of our delivery costs.
We only charge one delivery fee per order, and the delivery fee depends on what item(s), not how many items are in your basket.
|uPVC and Composite Front Doors||Express Courier Delivery||£48.00|
|uPVC French Doors||Express Courier Delivery||£48.00|
|uPVC Sliding Patio Doors||Express Courier Delivery||£48.00|
|uPVC Windows||Express Courier Delivery||£48.00|
|uPVC Bifold Doors||Premium Express Courier Delivery*||£96.00|
*Because of the additional size, weight, insurance cover and complexity of the delivery of these items, if your order contains a uPVC Bifold Door you will be charged £96.00 delivery and not £48.00 delivery.
Please see below for an example:
If you purchase 1 x uPVC French Door you will be charged £48.00 delivery
If you purchase 4 x uPVC French Doors you will be charged £48.00 delivery
If you purchase 1 x uPVC Bifold Door you will be charged £96.00 delivery
If you purchase 4 x uPVC French Doors and 1 x uPVC Bifold Door you will be charged £96.00 delivery
Terms and Conditions
3-5 working days applies within the postcode areas below on in stock items. Delivery times outside of these postcode areas, made to measure and out of stock items may vary.
AL, B, BD, BR, CR, CV, DA, DE, DH, DL, DN, DY, E, EN, HA, HD, HG, HP, HX, IG, KT, LE, LS, LU, MK, N, NE, NG, NN, NW, RM, S, SE, SG, SL, SR, ST, SW, TF, TS, TW, UB, W, WD, WF, WS, WV
Flying Doors cannot be held responsible for any cost that may be incurred due to a delivery that is delayed beyond our control. No delivery will be left without a signature from the customer. All orders will only be delivered to the address stated at the time of the order. We will pass on your contact details (given at the time of checkout) to our delivery company. Any damages or shortages must be reported at the time of delivery or claims will be rendered invalid. Please do not commence or arrange any work to be carried out until you have recieved and checked your product fully. Failure to accept pre-arranged deliveries which are then cancelled by you or have to be re-scheduled due to YOUR circumstances changing with regard to delivery will incur a transport charge of £30.00.