We're integrated with an established and reliable family run delivery company who's ethos is big enough to handle, small enough to care. Unlike most retailers, we work exclusively with our delivery company and we stock products with them so our service and lead times remain the most competitive in the UK.
We pride ourselves on our delivery record, customer care and aftersales. Our ongoing professionalism and constant monitoring of each order helps us to consistently achieve excellent results for our customers. If you have any questions or queries please contact us and our friendly and knowledgeable staff will be happy to help.
How it works
- On receipt of your order our delivery company will contact you directly to arrange your home delivery date
- The day before the pre-arranged delivery date you will be contacted by the driver directly who will arrange a 4 hour delivery slot
- On delivery a professional and courteous two person team will inspect your goods with you and leave in a room of your choice
On all deliveries you will be required to sign a customer questionnaire regarding your delivery experience to accompany a signed proof of delivery. Delivery times are Monday to Friday and between the hours of 6am to 5pm.
The standard delivery charge is based on the size, weight and type of the item(s) in your basket. Below you will see a breakdown of our delivery costs.
We only charge one delivery fee per order, and the delivery fee depends on what item(s), not how many items are in your basket.
|uPVC and Composite Front Doors||Express Courier Delivery||£48.00|
|uPVC French Doors||Express Courier Delivery||£48.00|
|uPVC Sliding Patio Doors||Express Courier Delivery||£48.00|
|uPVC Windows||Express Courier Delivery||£48.00|
|uPVC Bifold Doors||Express XL Courier Delivery*||£96.00|
*Because of the additional size, weight, insurance cover and complexity of the delivery of these items, if your order contains a uPVC Bifold Door you will be charged £96.00 delivery and not £48.00 delivery.
Please see below for an example:
If you purchase 1 x uPVC French Door you will be charged £48.00 delivery
If you purchase 4 x uPVC French Doors you will be charged £48.00 delivery
If you purchase 1 x uPVC Bifold Door you will be charged £96.00 delivery
If you purchase 4 x uPVC French Doors and 1 x uPVC Bifold Door you will be charged £96.00 delivery
Terms and Conditions
AL, B, BD, BR, CR, CV, DA, DE, DH, DL, DN, DY, E, EN, HA, HD, HG, HP, HX, IG, KT, LE, LS, LU, MK, N, NE, NG, NN, NW, RM, S, SE, SG, SL, SR, ST, SW, TF, TS, TW, UB, W, WD, WF, WS, WV
3-5 working days applies within the postcode areas above on in stock items. Delivery times outside of these postcode areas, made to measure products and out of stock items may vary.
Flying Doors cannot be held responsible for any cost that may be incurred due to a delivery that is delayed beyond our control. No delivery will be left without a signature from the customer. All orders will only be delivered to the address stated at the time of the order. We will pass on your contact details (given at the time of checkout) to our delivery company. Any damages or shortages must be reported at the time of delivery or claims will be rendered invalid. Please do not commence or arrange any work to be carried out until you have received and checked your product fully. Failure to accept pre-arranged deliveries which are then cancelled by you or have to be re-scheduled due to YOUR circumstances may incur a transport charge.