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Privacy and Terms

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This page (together with the documents referred to on it) tells you the terms and conditions on which we supply any of the products (Products) listed on our website https://www.flyingdoors.co.uk (our site) to you. These terms and conditions only apply if you are buying as a consumer.

Please read these terms and conditions carefully before ordering any Products from our site. You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions. You should print a copy of these terms and conditions for future reference.

By placing an order with us you are agreeing to these terms and conditions. Please understand that if you refuse to accept these terms and conditions, you must not order any Products from our site.

1. Information about us

Flying Doors is a site operated by Rockfish Technology Limited (we). We are registered in England and Wales under company number 10240802 and with our registered office at 2 Marsh Road
Bristol, England
BS3 2NA.

2. Service availability

Our site is only intended for use by people resident in the United Kingdom (mainland only) and we reserve the right to not accept orders from individuals resident elsewhere.

3. Your status

By placing an order through our site, you warrant that:

4. How the contract is formed between you and us

5. Consumer rights

6. Availability and delivery

7. Risk and title

8. Price and payment

9. Our refunds policy

10. Our liability

11. Data Protection

12. Protecting your security

13. Import duty

14. Written communications

Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

15. Notices

All notices given by you to us must be given to Rockfish Technology Limited. We may give notice to you at either the e-mail or postal address you provide to us when placing an order, or in any of the ways specified in clause 13 above. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.

16. Transfer of rights and obligations

17. Events outside our control

18. Waiver

19. Severability

If any of these terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

20. Entire agreement

We intend to rely upon these terms and conditions and any document expressly referred to in them in relation to the subject matter of any Contract. While we accept responsibility for statements and representations made by our duly authorised agents, please make sure you ask for any variations from these terms and conditions to be confirmed in writing.

21. Our right to vary these terms and conditions

22. Law and jurisdiction

Contracts for the purchase of Products through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.

Complaints

We recognise the importance of service and set ourselves high standards. Should there be an occasion when we do not meet your expectations we are equally committed to dealing with any complaint in a thorough and professional manner. All complaints must be addressed within 14 days by post to 2 Marsh Road
Bristol, England
BS3 2NA.

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© Copyright Flying Doors 2024. All rights reserved.
Flying Doors is a trading name of Rockfish Technology Limited. Company No. 10240802. VAT No. GB 243 3555 17.