Are you still shipping orders as usual?
We are business as usual - our current lead time for all products is around 3 weeks for delivery.
We are open for business and are manufacturing and delivering products. We have put in place the necessary measures to prevent the spread of COVID-19 by strictly adhering to the Government guidelines and medical advice.
CUSTOMER SERVICE
Our website, email and telephone services remain fully operational and all staff are back working in our offices. If you have any questions or queries please call us on 01246 914 914 or send us a message.
ORDERS
Our warehouse is operating on a rota system with strict protocols being followed with regards to distancing. Our ordering system is fully operational and all orders are being processed.
SUPPLY CHAIN
Our supply chain is fully operational and we have sourced glass from a supplier who manufactures for the NHS and remained open throughout COVID restrictions. We are currently experiencing slight delays in our production flow due to a backlog of orders and less frequent pickups of our profile systems, we have updated our website to best reflect this and are currently around 3 weeks for delivery.
If you require further assistance please contact us and we'll be happy to help.